Yesterday, Anthony Kennada announced weekly Office Hours for CMOs. We’ve decided to follow suit, and …
latest tech update
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Good gross retention for B2B #saas is 90% or higher… best in class is 95%+ …
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I’m starting my day with gratitude. For my faith, family, friends, colleagues, health. A roof …
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Here’s an example of something your CSMs could be doing instead of answering or chasing …
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We invested so much in the relationship; bent over backward to deliver for them. Still… …
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How do you build trust virtually? Yes, video meetings, slack and other communication tools help …
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Our meetings suck. There’s never been a better time to rethink the structure and goals …
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“What’s the ideal timeframe for customer onboarding and implementation?” That question has a unique answer …