According to Sam Jacobs and his Revenue Collective survey of over 1200 revenue leaders, “About …
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Question to ask yourself about every customer contact you have: “Will this person take a …
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If you want to work for a company that values customer success, look for evidence …
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There’s a ton of content out there on how to transition an account from Sales …
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Now’s a great time to test new ways of engaging and communicating with our customers. …
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#CS leaders: how are you managing customer requests for contract flexibility right now? Approaches we’re …
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For many of us in #SaaS, now may be a great time to put in …