How You Treated Them During The Crisis?

by Jay 26 March 2020

written by Jay 26 March 2020

For all of those wondering what to do with customer contracts during this challenging season, consider this:

“Customers are going to remember how you treated them during the crisis.”

Wise words from our friend David Ellin on the #CSLeadershipOfficeHours call this morning.

I was blown away by the level of discourse between CS leaders and execs who joined the call today (over 90 people).

I hope you’ll plan to join us next week on Thursday, April 2 at 11:30am EDT. Details forthcoming, stay tuned.