Blog The Playbook For Dealing by Jay 3 April 2020 by Jay 3 April 2020 The playbook for dealing with this crisis is being written in real time. By you… … 0 FacebookTwitterPinterestEmail
Blog What Is Your "Thing?" by Jay 1 April 2020 by Jay 1 April 2020 What is your “thing?” There are plenty of personal branding experts out there. To be … 0 FacebookTwitterPinterestEmail
Blog Dave Blake, Founder Of Client Success? by Jay 1 April 2020 by Jay 1 April 2020 Unable to attend yesterday’s webinar with me, Mark Stoddard and Dave Blake, founder of ClientSuccess? … 0 FacebookTwitterPinterestEmail
Blog What KPIs Should We Use To Measure Sales by Jay 1 April 2020 by Jay 1 April 2020 “What KPIs should we use to measure #sales and #customersuccess this year?” 💥 relationship depth … 0 FacebookTwitterPinterestEmail
Blog Most Valuable Customers? by Jay 31 March 2020 by Jay 31 March 2020 How are you doubling down on your most valuable customers? Beyond contract flexibility. What new … 0 FacebookTwitterPinterestEmail
Blog CS Leadership Office Hours by Jay 31 March 2020 by Jay 31 March 2020 #CSLeadershipOfficeHours are happening again this Thursday, April 2 from 11:30-12:30 EDT. We start on time … 0 FacebookTwitterPinterestEmail
Blog Is Customersuccess Irrelevant Right Now? by Jay 30 March 2020 by Jay 30 March 2020 “Is #customersuccess irrelevant right now?” I’ve gotten this question a couple times over the past … 0 FacebookTwitterPinterestEmail
Blog How’s The Business? by Jay 29 March 2020 by Jay 29 March 2020 For #customersuccess managers trying to build more strategic relationships with your customers, now’s your chance. … 0 FacebookTwitterPinterestEmail
Blog What's On Your Dashboard? by Jay 27 March 2020 by Jay 27 March 2020 Renewals: part art, part science. And an excellent opportunity to show off just how #customercentric … 0 FacebookTwitterPinterestEmail
Blog How You Treated Them During The Crisis? by Jay 26 March 2020 by Jay 26 March 2020 For all of those wondering what to do with customer contracts during this challenging season, … 0 FacebookTwitterPinterestEmail