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Customer success managers sounding a lot like SDRs right about now.
Trying to figure out how to connect with customers.
Just remember that they may be overwhelmed.. or worse. So don’t push too hard.
Just like sales it’s all about the value we bring. It’s about *them* not us.
Like it’s always been. Just magified.
How are you bringing value and empathy in your customer outreach? Would love to hear specific examples 👇
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