Building a career

by Jay

Skills that will land you a job:

– Project management
– Programming
– Accounting
– Marketing
– Statistics
– Finance
– Sales
– Law

Skills that will make your career:

– Listening
– Delegation
– Negotiation
– Prioritization
– Collaboration
– Strategic planning
– Change management
– Communication (verbal, written)

In the early days of my career no one could convince me that the 2nd list was that important.

“Too fluffy.”

Now it’s 80% of what I spend my time on to get things done.

What would you say is the most important skill a customer success leader should build?

View original discussion on LinkedIn

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