Blog The Playbook For Dealing by Jay 3 April 2020 by Jay 3 April 2020 The playbook for dealing with this crisis is being written in real time. By you… … 0 FacebookTwitterPinterestEmail
Blog What Is Your "Thing?" by Jay 1 April 2020 by Jay 1 April 2020 What is your “thing?” There are plenty of personal branding experts out there. To be … 0 FacebookTwitterPinterestEmail
Blog Dave Blake, Founder Of Client Success? by Jay 1 April 2020 by Jay 1 April 2020 Unable to attend yesterday’s webinar with me, Mark Stoddard and Dave Blake, founder of ClientSuccess? … 0 FacebookTwitterPinterestEmail
Blog What KPIs Should We Use To Measure Sales by Jay 1 April 2020 by Jay 1 April 2020 “What KPIs should we use to measure #sales and #customersuccess this year?” 💥 relationship depth … 0 FacebookTwitterPinterestEmail
Blog Most Valuable Customers? by Jay 31 March 2020 by Jay 31 March 2020 How are you doubling down on your most valuable customers? Beyond contract flexibility. What new … 0 FacebookTwitterPinterestEmail
Blog CS Leadership Office Hours by Jay 31 March 2020 by Jay 31 March 2020 #CSLeadershipOfficeHours are happening again this Thursday, April 2 from 11:30-12:30 EDT. We start on time … 0 FacebookTwitterPinterestEmail
Blog Is Customersuccess Irrelevant Right Now? by Jay 30 March 2020 by Jay 30 March 2020 “Is #customersuccess irrelevant right now?” I’ve gotten this question a couple times over the past … 0 FacebookTwitterPinterestEmail
Blog How’s The Business? by Jay 29 March 2020 by Jay 29 March 2020 For #customersuccess managers trying to build more strategic relationships with your customers, now’s your chance. … 0 FacebookTwitterPinterestEmail
Blog What's On Your Dashboard? by Jay 27 March 2020 by Jay 27 March 2020 Renewals: part art, part science. And an excellent opportunity to show off just how #customercentric … 0 FacebookTwitterPinterestEmail
Blog Tribal Knowledge by Jay 26 March 2020 by Jay 26 March 2020 Tribal knowledge… it doesn’t work that well anymore. It’s never been more important to utilize … 0 FacebookTwitterPinterestEmail
