Kristi Faltorusso, Jeff Breunsbach and I are going live at 12:15(ish) EDT to record our …
latest tech update
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“I’m having a hard time building relationships at the executive sponsor level.” That’s because you’re …
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I used to personally call every cancelled customer. As VP, CS I wanted to know …
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Running down a list of topics from the Gain Grow Retain community with Kristi Faltorusso. …
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Do you believe that maintaining personal relationships drives customer and company success in #B2B#SaaS? If …
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Four weeks ago, we launched Gain Grow Retain, the world’s largest and most effective customer …
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“Success with a partner means you really need to have your act together from an …
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Some companies ask their customers for feedback. Fewer act on that feedback to improve their …