Old way: managementNew way: leadership The world doesn’t need any more managers, it needs more …
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Bias for action… a core leadership competency. Do you agree? Follow Dan Rose. Amazing stories …
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The best leaders take ownership of recruiting. They know that hiring A players is not …
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There is no such thing as a job that is “strategic.” What you want is …
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What I wish someone had told me the day I was first promoted into management: …
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If i were a new #CSM, here are 6 activities I would focus on with …
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Competition is not a root cause of customer churn. Something broke further upstream to cause …
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Nothing more powerful than listening to a customer describe what’s going well and where they …